Privacy Policy

Last updated: 22 October 2026

This policy explains how Connor Hall Fitness ("we", "us", "our") collects, uses and protects your personal information when you use connorhallfitness.com or contact us about training. We follow UK data protection law, including the UK GDPR and the Data Protection Act 2018.

Who we are

Connor Hall Fitness is the data controller for the information described here.

Connor Hall Fitness
Unit 12B, Wilton Park Industrial Estate
Bradford Road, Birstall WF17 8NN
Email: connorhallfitness@gmail.com
Phone: 07463 754 234

What information we collect

  • Information you give us: when you use our Contact Us or Book a Free Taster Session forms we collect your name, email address, phone number (where given) and the message you write. If you book or train with us we may also hold details you share about your goals, health and fitness.
  • Information collected automatically: your IP address and basic technical data (such as browser type) are recorded when you submit a form, to help us prevent spam and abuse. Our cookies are described in our Cookie Policy.

How we use your information and our lawful basis

  • To reply to your enquiry and arrange a taster session or booking. Lawful basis: taking steps at your request before entering into a contract, and our legitimate interest in running our business.
  • To provide training services to clients. Lawful basis: performance of a contract.
  • To keep our website secure and prevent spam (including with Cloudflare Turnstile). Lawful basis: legitimate interests.
  • To understand how the site is used and to show embedded content, where you have agreed to the relevant cookies. Lawful basis: consent.

We do not sell your personal information and we do not send marketing emails unless you have asked us to.

Health information

If you share information about your health with us (for example injuries or medical conditions) we treat it as sensitive. We only ask for what we need to train you safely, we use it only for that purpose, and we handle it on the basis of your explicit consent.

Who we share information with

We only share information with the services we need to run the website and the business, and only as far as necessary:

  • our website hosting and security providers;
  • Google (email via Gmail, Google Analytics, and Google Maps and YouTube where embedded on the site);
  • Calendly (our booking scheduler), and any payment provider used to take payment for bookings;
  • Cloudflare (Turnstile spam protection on our forms);
  • CookieYes (our cookie consent tool).

Some of these providers are based outside the UK. Where this applies, they rely on appropriate safeguards such as the UK International Data Transfer Agreement or an adequacy decision.

How long we keep your information

Enquiries from the website are kept for as long as needed to deal with your request, and normally no longer than 24 months unless you become a client. Client records are kept for as long as you train with us and then for up to 6 years for accounting and insurance purposes, after which they are deleted.

How we protect your information

Our website is served over HTTPS, access to form entries is restricted to authorised people, and we use security software to protect the site. No method of transmission over the internet is completely secure, but we take reasonable steps to protect your data.

Your rights

Under UK data protection law you have the right to:

  • be informed about how your data is used;
  • access the personal data we hold about you;
  • have inaccurate data corrected;
  • have your data erased in certain circumstances;
  • restrict or object to our processing;
  • receive your data in a portable format;
  • withdraw consent at any time, where we rely on consent.

To use any of these rights, email connorhallfitness@gmail.com. We will respond within one month.

Complaints

If you are unhappy with how we have handled your information, please contact us first. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk/make-a-complaint or on 0303 123 1113.

Children

Our website is not aimed at children under 16. If you are under 16, please ask a parent or guardian to contact us on your behalf.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page with the date at the top.

Testimonials

  • I’ve always wanted a PT but never really found one I thought I’d like to work with or gel with. I first met Connor in one of his gym classes and it was the best class I’ve ever done. He was very friendly, welcoming, encouraging and it was obvious he had lots of passion for fitness and helping people.

    He listens to your goals and helps you work towards them, understanding that one plan does not fit all. He is always on hand to help with any questions you have. He is very professional at tracking your progress and helping you set targets. He is an all round down to earth, decent guy and I would highly recommend him.

    Emily

  • I would highly recommend Connor, enthusiastic and personable with great knowledge and passion for what he does. If you are either looking for a trainer, currently train with limited gains or trying to get fit but struggling with nutrition then speak with Connor.

    There’s no shame in seeking help from someone who’s knowledgeable and the fact he actually cares separates him from the rest. It’s not just a job for him, its a way of life.

    Adam Hepworth

  • Connor is the perfect balance of professionalism, fun and has a genuine interest in my fitness & well being.

    His sessions were varied, encouragement was prominent and very motivating even when I was ready to give up. I feel great and it is all due to his positive training and expertise.
    Thanks Connor, your the best, both in training and being a real mate.
    Fatima.

    Fatima

  • When I first started with Conner Hall I had stopped making progress by myself, but in the few short months Iv had sessions with him my body shape has improved dramatically.

    He will push you beyond what you believe your limits to be and if you give Conner the 110% effort he asks for, you will notice and feel the results a lot sooner than you would expect.

    Joseph Parratt

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